Welcome To Her-Ocean

CONTACT US

Let's connect we're here to help.

Email

infoherocean@gmail.com

Phone Number

03249985061

Address

Pakistan

FAQS

+ How can I pay for my order?

We accept Cash on Delivery (COD) and online bank transfers. Visa/Mastercard/UnionPay credit/debit cards and EasyPaisa.

+ What are the delivery charges?

We offer nationwide delivery at a flat rate of Rs. 199 per order.

+ How can I get a refund?

To request a return, simply message us on WhatsApp at (-------). Once your request is placed, a rider will pick up your package within seven business days. Depending on your preference, you can receive a cashback, store credit, or a bank transfer. Store credit is processed instantly, while cashbacks and bank transfers may take 6 to 7 business days.

+ How can I replace a product?

To request an exchange, simply message us on WhatsApp at (-------). A rider will collect your package within seven business days of your request. After inspection, if the product is unused, your requested exchange will be delivered within 3 to 4 business days. Please note that exchanges are only allowed for different sizes or variants of the same product.

+ Do I have to pay for shipping charges when replacing a product?

If you believe you've ordered the wrong size, type, or variant of a product and would like a replacement, you will be required to pay the shipping charges.

+ What will happen if my return request is not approved?

If your return request is not approved, we will inform you of the reason. In such cases, no refund will be issued, and the original product will be sent back to you.

    Nationwide Shipping

    We Ship All Over Pakistan

    24/7 Customer Support

    We Are Here To All Your Quaries

    Best Global Brands

    We Provide The Best Brands Available Globally

    Beat Rates In Town

    We Promise To Provide The Best Prices

    Pakistan

    infoherocean@gmail.com

    Track Your Order

    To track your order please enter your Order ID in the box below and press the "Track" button. This was given to you on your receipt and in the confirmation email you should have received.